Et profilbilde

Stipendiat
May Irene Furenes { "honorific-suffix": "Stipendiat", "fn": "May Irene Furenes", "tel": "Telefon: 51832952", "email": "may.i.furenes@uis.no" }

Avdeling/enhet Det samfunnsvitenskapelige fakultet
Institutt/senter Norsk hotellhøgskole
Rom EAL H-204

Undervisning

Forskningsområder

Co-Production in Tourism

Utvalgte publikasjoner

May Irene Furunes og Sigrun K. Ertesvåg. 2015, Ledelse, samarbeid og elevstøtte i skolen

S. 119-135 : ill. I: Implementering. - Oslo : Universitetsforlaget.

 

Pågående forskning

Changing or Shaping Customers Experience:
Effects of feedback in Co-production

Arbeidserfaring



01.01. 14-                     University of Stavanger


Norwegian School of Hotel Management


PhD-candidate


 


01.11. 11-31.12.13        University of Stavanger


Office manager at Norwegian Centre for Learning Environment and Behavioural Research in Education


 


12.07.11-31.07.11         Apply Sørco


Consulant ? Rotation and coordination of offshorepersonell, POB-plan and booking


 


2007 ? 31.12.2010         Hero kompetanse Stavanger


01.08. 08-31.12.10         Manager ? Human resource, budgeting, sales, strategy implementation. 


                                    Multicultural company delivering various lessons for ethnic minorities.


 


15.12.07-31.07.08          Project management ? Producing quality lessons for multicultural students/pupils. Including teaching, guiding in practical situations in various work-environments.


 


2004 ? 2007                  Stavanger Museum


01.11.04-15.12.07          Museum educator ? create and implement lessons within the areas history and zoology. Teaching through classes and presentation, traning other staff and marketing of the museums activities.



Vitenskapelige publikasjoner (fra CRISTin)

  • Gjerald, Olga; Furenes, May Irene (2017). Hva skal vi med forskning i debatt?.
  • Furenes, May Irene (2016). Can it be too much positive feedback?.
  • Furenes, May Irene (2015). Changing or Shaping Customers Experience. Effect of f2f feedback in Co-production. Icelandic Tourism Research Centre Askja, Sturlugata 7; 2015-10-01 - 2015-10-03.
  • Furenes, May Irene; Derdowski, Lukasz Andrzej (2014). The effect of normative face-to-face feedback on customers’ satisfaction with the outcome. 2014-10-01 - 2014-10-04.