Et profilbilde

Professor
Øystein Jensen { "honorific-suffix": "Professor", "fn": "Øystein Jensen", "tel": "Telephone: +47 51833718", "email": "oystein.jensen@uis.no" }

Faculty Faculty of Social Sciences
Department Norwegian School of Hotel Management
Room EAL H-204C

Research fields

Selected publications

Research in progress

Work experience

Scientific publications (from Cristin)

  • Soelberg, Frode; Lindberg, Frank; Jensen, Øystein (2018). Entrepreneurial Marketing in Tourism and Hospitality: How Marketing Practices Do Not Follow Linear or Cyclic Processes. In: The Routledge Handbook of Destination Marketing. Routledge. ISBN 978-1-138-11883-6. p. 60-71.
  • Jensen, Øystein; Li, Yuan; Uysal, Muzaffer (2017). Visitors’ satisfaction at managed tourist attractions in Northern Norway: Do on-site factors matter?. Tourism Management. ISSN 0261-5177. Volume 63. p. 277-286. DOI: 10.1016/j.tourman.2017.06.025.
  • Jensen, Øystein; Lindberg, Frank; Kieti, Damiannah; Åmo, Bjørn Willy; Nampushi, James (2017). How Local Traditions and Way of Living Influence Tourism. Basecamp Explorer in Maasai Mara,Kenya and Svalbard, Norway. In: Nature Tourism. Routledge. ISBN 978-1-138-96173-9. p. 68-81.
  • Jensen, Øystein (2016). Særegne kompetanseformer blant turoperatører for rundreiser til Skandinavia. In: Filosofi og ledelse : en antologi om dialogen som nøkkel til forståelse. Hertervig Akademisk. ISBN 978-82-8217-228-8. p. 333-342.
  • Jensen, Øystein (2015). Criteria in the Selection of Exchange Partners by Tour Operators and Local Service Suppliers: A Case Study of Exclusive Tours. In: Advances in Hospitality and Leisure. Emerald Group Publishing Limited. ISBN 978-1-78560-271-9. p. 109-135.
  • Jensen, Øystein (2015). Hvordan skape effektive turistattraksjoner?. In: Innovativ og opplevelsesbasert verdiskaping i reiselivsnæringen. Cappelen Damm Akademisk. ISBN 978-82-02-42894-5. p. 269-292.
  • Jensen, Øystein; Chen, Joseph S.; Korneliussen, Tor (2015). Cultural-Geographic Influences of Destination Images: A Case of Northern Norway. In: Advances in Hospitality and Leisure. Emerald Group Publishing Limited. ISBN 978-1-78560-271-9. p. 3-19.
  • Jensen, Øystein; Lindberg, Frank; Østergaard, Per (2015). How Can Consumer Research Contribute to Increased Understanding of Tourist Experiences? A Conceptual Review. Scandinavian Journal of Hospitality and Tourism. ISSN 1502-2250. Volume 15. p. 9-27. DOI: 10.1080/15022250.2015.1065591.
  • Jensen, Øystein; Skallerud, Kåre (2015). Konklusjoner : overordnede perspektiver. In: Innovativ og opplevelsesbasert verdiskaping i reiselivsnæringen. Cappelen Damm Akademisk. ISBN 978-82-02-42894-5. p. 399-405.
  • Lindberg, Frank; Jensen, Øystein; Østergaard, Per (2015). Den opplevelsesbaserte vending: Konsumentforskningens bidrag til forståelse av turisme i lys av opplevelsesøkonomi. In: Innovativ og opplevelsesbasert verdiskaping i reiselivsnæringen. Cappelen Damm Akademisk. ISBN 978-82-02-42894-5. p. 33-56.
  • Jensen, Øystein (2014). Approaches for the evaluation of visitor experiences at tourist attractions. In: Creating experience value in tourism. CABI Publishing. ISBN 978-1-78064-348-9. p. 139-156.
  • Jensen, Øystein (2010). Social mediation in remote developing world tourism locations - the significance of social ties between local guides and host communities in sustainable tourism development. Journal of Sustainable Tourism. ISSN 0966-9582. Volume 18. Booklet 5. p. 615-633. DOI: 10.1080/09669581003615590.
  • Davidrajuh, Reggie; Jensen, Øystein (2009). SYSTEM LIFECYCLEANALYSIS OF E-GOVERNMENTIMPLEMENTATIONS. Management International Conference Proceedings. ISSN 1854-4312. Volume 10. Booklet 1. p. 513-528.
  • Jensen, Øystein (2009). Interplay between local service suppliers and incoming tour operators : the case of Madagascar. In: Tourism strategies and local responses in Southern Africa. CABI Publishing. ISBN 184593508X. p. 144-157.
  • Jensen, Øystein (2009). Marketing Norway. In: Nordic tourism : issues and cases / [edited by] C. Michael Hall, Dieter K. Müller and Jarkko Saarinen. Channel View Publications. ISBN 9781845410933. p. 46-49.
  • Jensen, Øystein (2009). The activation of local service suppliers by incoming tour operators in a "developing" destination - the case of Madagascar. Current Issues in Tourism. ISSN 1368-3500. Volume 12. Booklet 2. p. 133-163. DOI: 10.1080/13683500802549689.
  • Hansen, Kai Victor; Jensen, Øystein (2008). Main Factors for Customers´Choices of Restaurants´. In: Culinary Arts and Sciences VI - Global, National and Local Perspectives. The Worshipful Company of Cooks & Norwegian School of Hotel Management, University of Stavanger. ISBN 82-7644-294-3. p. 205-222.
  • Davidrajuh, Reggie; Jensen, Øystein (2007). Towards Modeling the Economies of Personal Relationships in Dyadic Business Exchanges. Issues in Information Systems. ISSN 1529-7314. Volume 8. Booklet 2. p. 309-314.
  • Jensen, Øystein; Hansen, Kai Victor (2006). Consumer values among restaurant customers. International Journal of Hospitality Management. ISSN 0278-4319.
  • Ellingsen, Kristen Albert; Jensen, Øystein; Jensen, Øystein (2005). Tilgjengelighet og distribusjon i reiselivet. In: Perspektiver på markedsføring av reiseliv. Fagbokforlaget. ISBN 8245002496.
  • Hansen, Kai Victor; Jensen, Øystein; Gustafsson, Inga-Britt (2005). The Meal Experiences of á la Carte Restaurant Customers. Scandinavian Journal of Hospitality and Tourism. ISSN 1502-2250. Volume 5. Booklet 2. p. 135-151.
  • Roper, Angela; Jensen, Øystein (2005). The Dynamics of the Norwegian Package Tour Industry. Scandinavian Journal of Hospitality and Tourism. ISSN 1502-2250. Volume 5. Booklet 3. p. 193-211.
  • Hansen, Kai Victor; Jensen, Øystein; Gustafsson, Inga-Britt (2004). Payment - an undervalued part of the meal expereience?. Food Service Technology. ISSN 1471-5732. Volume 4. Booklet 2. p. 85-91.
  • Jensen, Øystein (2002). Reiselivets distribusjonssystemer. In: Turisme. Fenomen og næring. Jens Kr. Sten Jacobsen & Arvid Viken (red.). Gyldendal Akademisk. p. 229-245.
  • Jensen, Øystein; Korneliussen, Tor; Korneliussen, Tor (2002). Discriminating perceptions of a peripheral 'Nordic destination' among European tourists. ?. Volume 3. Booklet 4. p. 319-330.
  • Jensen, Øystein (2001). Den styrte turistattraksjonen. In: Arvid Viken (red.): Turisme. Tradisjoner og trender. Gyldendal Akademisk. p. 59-75.
  • Jensen, Øystein (2001). Service quality and the distribution chain for inclusive tours. In: Tourism Distribution Channels. Practices, issues and transformations. Edited by: Dimitrios Buhalis & Eric Laws. Continuum. p. 119-136.
  • Jensen, Øystein; Lindberg, Frank (2000). The consumption of a tourist attraction : a modern, post-modern and existensial encounter perspective. In: Interpretive consumer research : paradigms, methodologies & applications. Handelshøjskolens Forlag. p. 213-238.
  • Jensen, Øystein; Lindberg, Frank (2000). The consumption of a tourist attraction: A modern, post-modern and an existential encounter perspective. In: S.C. Beckmann & R.H. Elliott (editors): Interpretative Consumer Research. Paradigms, Methodologies & Applications. Copenhagen Business School Press. p. 213-238.
  • Jensen, Øystein (1999). Destinasjonsmarkedsføring. In: J.Kr.S. Jacobsen og A. Viken (red.): Turisme. Stedet i en bevegelig verden. Universitetsforlaget. p. 219-238.
  • Jensen, Øystein; Viken, Arvid; Jacobsen, Jens Kr. Steen (1997). Reiselivets distribusjonssystemer. In: Turisme. Fenomen og næring. Universitetsforlaget. p. 289-302.
  • Jensen, Øystein; Sanches, R.; Heene, A.; Thomas, H. (1996). Competence development by small firms in a vertically-constrained industry structure. In: Dynamics of competence-based competition : Theory and pract ice in the new strategic management. Pergamon, New York. p. 165-181.
  • Jensen, Øystein (1995). Vekst i turisttrafikken - for enhver pris?. ?. Volume 9. Booklet 2. p. 16-17.
  • Jensen, Øystein; Skallerud, Kåre (2015). Innovativ og opplevelsesbasert verdiskaping i reiselivsnæringen. Cappelen Damm Akademisk. ISBN 978-82-02-42894-5. 417 p.
  • Hauge, Jarleiv; Jensen, Øystein (2002). Fjord Norge AS: Vurdering og framtidsperspektiv. Rogalandsforskning. 54 p.
  • Grahn, Åsa Helen; Jensen, Øystein (2017). The importance of memorable experiences for destinations competiveness. ATLAS AFRICA; 2017-06-06 - 2017-06-09.
  • Jensen, Øystein (2017). Besøksattraksjoner. Arkeologisk Museum, Universitetet i Stavanger; 2017-09-25.
  • Jensen, Øystein (2017). Bærekraftig turisme i Afrika. Fellesrådet for Afrika; 2017-09-29.
  • Jensen, Øystein (2017). Conditions for local entrepreneurs in developing destinations to be attractive partners for foreign operators - theoretical perspectives, illustrations and dilemmas. Moi University; 2017-06-06 - 2017-06-09.
  • Jensen, Øystein (2017). Managed visitor attraction as product system. University of Macerata; 2017-11-20 - 2017-11-24.
  • Jensen, Øystein (2017). Muligheter og barrierer for utviklingen av økoturisme på Madagaskar.
  • Jensen, Øystein (2017). Muligheter og barrierer for utviklingen av økoturisme på Madagaskar. Vennskapsforeningen Norge - Madagaskar Vest; 2017-04-24.
  • Jensen, Øystein (2017). Towards a generic approach to a Managed Visitor Attraction Product. Otago University; 2017-02-07 - 2017-02-10.
  • Jensen, Øystein; Åmo, Bjørn Willy (2017). Visitor travel purpose and visit importance as indicators on preferences at managed attraction sites: means, methods and experience patterns. Global Science and Technology Forum; 2017-12-11 - 2017-12-12.
  • Jensen, Øystein (2016). Attempt of a Generic Definition of a Managed Visitor Attraction Product.
  • Jensen, Øystein (2016). Creating experience value by co-creation –perspectives and challenges.
  • Jensen, Øystein (2016). Utvikling av bærekraftig turisme på Madagaskar: Hvorfor har ikke Madagaskar utviklet seg som en stor turismedestinasjon når for eksempel andre øyer i det Indiske hav har klart det?.
  • Jensen, Øystein (2015). Hvor viktig er reiselivsnæringen?.
  • Jensen, Øystein; Prebensen, Nina Katrine (2015). Innovation and Value Creation in Experience-based Tourism.
  • Fjelldal-Soelberg, Frode; Lindberg, Frank; Jensen, Øystein (2012). A DIALECTIC RELATIONAL APPROACH FOR UNDERSTANDING ENTREPRENEURIAL MARKETING. AHTMMC; 2012-05-31 - 2012-06-03.
  • Jensen, Øystein (2010). CRITICAL ISSUES BY THE COOPERATION BETWEEN INCOMING TOUR OPERATORS AND LOCAL SERVICE SUPPLIERS IN A DEVELOPING DESTINATION. 2010-11-15 - 2010-11-19.
  • Jensen, Øystein (2010). The role of news criteria for the appearance of special events in the mass media ? an illustrative discussion. 2010-09-22 - 2010-09-24.
  • Hansen, Kai Victor; Jensen, Øystein (2005). Consumer values among restaurant customers. 2005-06-27 - 2005-07-01.
  • Jensen, Øystein (2005). Competence building by cooperative relationships between local tourism firms and between local tourism firms and global tour operators: A research sketch for a case study in Madagascar. 2005-10-06 - 2005-10-08.
  • Hansen, Kai Victor; Jensen, Øystein; Gustafsson, Inga-Britt (2004). Main factors for customers' choices of restaurants. 2004-11-04 - 2004-11-07.
  • Hansen, Kai Victor; Jensen, Øystein; Gustafsson, Inga-Britt (2003). Payment – an under-valued part of the meal experience?. 2003-06-23 - 2003-06-27.
  • Jensen, Øystein (2002). Benefits and drawbacks of dyadic inter-firm exchange dominated by individual social relationships versus collective, norm-based relationships. 2002-12-16 - 2002-12-17.
  • Jensen, Øystein (2002). Criteria in the selection of exchange partners: significance of a dynamic relational perspective. 2002-12-11 - 2002-12-13.
  • Jensen, Øystein (2002). Fjord Norges rolle for markedsføring og utvikling av Vestlandet som reisemål - en vurdering ut fra en grov evaluering av virksomheten. 2002-11-28 - 2002-11-29.
  • Roper, Angela; Jensen, Øystein; Jegervatn, Rolf-Harald (2002). Internationalisation of Tour Operators: A case study of Norwegian subsidaries. 2002-11-14 - 2002-11-17.
  • Jensen, Øystein (2001). Dimensions of trust. 2001-05-11.
  • Jensen, Øystein (2001). Service Quality of Managed Tourist Attractions - a Conceptual Discussion. 2001-05-26 - 2001-05-28.
  • Jensen, Øystein (2001). Trust versus formal contracts in exchange relationships between tourism firms - "how and why?". 2001-07-10.
  • Perry, Chad; Jensen, Øystein (2001). Approaches to combining induction and deduction in one research study. 2001-12-04 - 2001-12-06.
  • Jensen, Øystein (2000). An analysis of the Distribution Process of Service Elements Within an Inclusive Tourism Product.
  • Jensen, Øystein (2000). Critical Factors in the Choice of Cooperative Partners: A Study of Exchange Relationships between Tour Operators and Service Providers within the European Tourist Industry. 2000-11-28 - 2000-12-01.
  • Jensen, Øystein (2000). Styring av vertikalt samarbeid gjennom individuelle sosiale relasjoner.
  • Jensen, Øystein; Borch, Odd-Jarl (2000). Effective governance within inter-firm relationships : the role of individual social norms.
  • Jensen, Øystein; Korneliussen, Tor; Korneliussen, Tor (2000). Discriminating perceptions of a "Nordic Destination" among European tourists. Hosted by Research Centre of Bornholm. 2000-10-12 - 2000-10-14.
  • Jensen, Øystein; Lindberg, Frank (2000). The Consumption of a Tourist Attraction: A modern, Postmodern, and an Existential Encounter Perspective.
  • Jensen, Øystein (1995). Nasjonalparker som reiselivsprodukt - kan vi lære noe av det kanadiske nasjonalparksystemet?.