Et profilbilde

Amd. leder
May Irene Furenes { "honorific-suffix": "Amd. leder", "fn": "May Irene Furenes", "tel": "Telefon: 51832952", "email": "may.i.furenes@uis.no" }

Avdeling/enhet Fakultet for utdanningsvitenskap og humaniora
Institutt/senter Fakultetsadministrasjonen UH
Rom HL A-239C

Undervisning

Forskningsområder

Co-Production

Utvalgte publikasjoner

May Irene Furunes og Sigrun K. Ertesvåg. 2015, Ledelse, samarbeid og elevstøtte i skolen

S. 119-135 : ill. I: Implementering. - Oslo : Universitetsforlaget.

 

Pågående forskning

Changing or Shaping Customers Experience:
Effects of feedback in Co-production

Arbeidserfaring

01.01. 14-                     University of Stavanger


Norwegian School of Hotel Management


PhD-candidate


 01.11. 11-31.12.13        University of Stavanger


Office manager at Norwegian Centre for Learning Environment and Behavioural Research in Education


 

Vitenskapelige publikasjoner (fra CRISTin)

  • Furenes, May Irene; Røislien, Jo; Gjerald, Olga; Furunes, Trude; Øgaard, Torvald (2018). Predicting satisfaction with co-production: A systematic review and meta-analysis of feedback intervention on consumers' satisfaction with task performance. UiT The Arctic University of Norway; 2018-09-24 - 2018-09-26.
  • Gjerald, Olga; Furenes, May Irene (2017). Hva skal vi med forskning i debatt?.
  • Furenes, May Irene (2016). Can it be too much positive feedback?.
  • Furenes, May Irene (2015). Changing or Shaping Customers Experience. Effect of f2f feedback in Co-production. Icelandic Tourism Research Centre Askja, Sturlugata 7; 2015-10-01 - 2015-10-03.
  • Furenes, May Irene; Derdowski, Lukasz Andrzej (2014). The effect of normative face-to-face feedback on customers’ satisfaction with the outcome. 2014-10-01 - 2014-10-04.