Even though the focus is on industry, most of the methods are general and equally applicable in service management in fields such as tourism (including hotels and restaurants), retail and health care.
Assignments shall be delivered and presented according to schedule. Feedback is given at presentations and through Canvas. Final delivery of merged assignments will provide the assessment marks.
Lectures will be delivered in English.
Assignments may be delivered in Norwegian or English, but assignment presentations shall be in English.
Students will gain a basic understanding of the collection of topics included in operation management. This includes industrial delivery of products and services.
The focus is on how to develop and operate a profitable company that delivers products and services with the most efficient time, quality, and price. Students will utilize central topics/ methods and show an understanding of the core models and methods that operation management is built on. Students will appreciate the complexity and relationship in the operation of companies and acquire knowledge in the chosen topics and methods regarding operations and development.
Upon completion of the course, students will be able to utilize theories and models to analyze what happens in a company in different situations and design their own studies to assess the best course of action. This includes applying theoretical models and concepts as basis for a development of the companies' production and services.
Upon completion of the course, students will be able to critically evaluate and reflect upon central assumptions within operation management.
The focus is on companies that deliver goods and services within an acceptable timeframe, level of quality and price.
Through assignments the students will work with sketches and calculations for a case, and through this achieve an integrated holistic understanding.
Example of topics are: product design, processes, planning, control, logistics, lean management, supplychain, maintenance, modeling& simulation, and methods for developing a company. It is important to be aware of how different methods may influence each other.
Required prerequisite knowledge
Recommended previous knowledge
|Home Assignments (Group)||1/2||1||A - F||All. |
|Individual Oral Exam||1/2||A - F||None permitted|
Part 1 is delivery of final merged assignments made in groups that count for 50 % of the final mark.
Part 2 is an individual oral exam that counts for 50 % of the final mark.
Method of work
Each semester consists of four parts:
Part 1 is lectures
Part 2 is group work to develop models/ plans and present assignments to other students
Part 3 is tutoring
Part 4 is planning for an individual oral exam. A set of questions will be available approximately one month before the oral exam. Students will draw from these on the oral exam.
A schedule will be presented at the start of the course, but minor changes may occur.
Information for students and other deliveries will be via Canvas
Company visits in relation to projects may occur.
Workload for an ordinary student is estimated to be 270 hours including (with estimats) lectures (70), reading (70), working on assignments (100), presentations (5), exam preparations (20) and the final exam (5).
|Operation management 2 (ØK0037_1)||10|
|Operation management 1 (ØK0036_1)||10|
|Operation management (ØK0154_1)||10|
|Production management (BØK190_1)||10|
|Production management (BØK390_1)||10|
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Additional content will be made available on Canvas depending on the textbook, lectures, assignments etc.
Sist oppdatert: 24.08.2019