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Solutions in Technology Design for Service E-DPS100


Course description for study year 2021-2022. Please note that changes may occur.

Facts
Course code

E-DPS100

Credits (ECTS)

10

Semester tution start

Autumn

Number of semesters

1

Exam semester

Autumn

Language of instruction
Offered by

Faculty of Social Sciences, UiS Lifelong learning, Division of Education

Learning outcome

After completing the course, the student should have the knowledge, skills, and general competencies: 

Knowledge

The student:

  • Will have knowledge of the basic understanding of technology products, services, and solutions in the hospitality and healthcare industry.
  • Will have knowledge of cloud-based technologies role in community development.
  • Will have knowledge of entrepreneurship versus innovation.
  • Will have knowledge of risks related to cloud-based technology.
  • Will have knowledge of technology, service, and societal needs.

Skills

The student:

  • Will understand how to identify a need for technology, service, or societal needs.
  • Will understand what cloud-based technology can be used for in the service industry.
  • Will understand the role of technology in the tourism industry.
  • Will understand how to network to understand needs in the service industry.
  • Will understand how to pitch and present a solution.

General Competence

The student:

  • Will be able to identify cloud-based technology services that enhance service offerings and impact on business and society in a sustainable way.
  • Will be able to compare cloud-based technological solutions in relation to technology, service, and societal needs. 
  • Will be able to understand the difference between the use of technology for entrepreneurship versus innovation and how this affects the tourism industry.
Content

The course provides students with the opportunity to learn about cloud-based technology services to enhance business offerings that impact culture and community development in a sustainable fashion. A variety of cloud-based technology will be reviewed including the sharing economy, software as a service business models, freemium business models, and pay as you go models. Examples from the hospitality and healthcare sectors will be utilized focusing on products, services, and solutions. Students will actively learn how to engage with a range of business technology in the cloud and evaluate the risks associated with the implementation of this technology. Students will reflect on their current and future technology usage in alignment with sustainability goals. Students will become better consumers of technology. Students will learn how to pitch and present a solution. Students will learn to network to understand the needs in the service industry. Students will evaluate tools from Norway, the Nordics, and global platforms throughout the course.

 

Participation/Work Requirements

Required participation (over 80% attendance) in the five live Zoom sessions.

Internet access required. Microphone/headphones/camera required for Zoom sessions.

Online access weekly to complete assignments, lectures, case studies, quizzes, and other course content and engagement in an asynchronous fashion within the week assigned.

Required prerequisite knowledge
None
Exam

Quizzes and Course Portfolio

Form of assessment Weight Duration Marks Aid
Quizzes 2/5 1 Hours A - F English-Native language dictionary.
Course Portfolio 3/5 A - F All.

There are two quizzes (60 minutes each) during the semester that cover material assigned in coordination with the course. Each quiz is worth up to 200 points. Each quiz is submitted individually. The quizzes together total 2/5 of the final grade, or up to 400 points. Both quizzes must be completed to be eligible to take the Course Portfolio.The Course Portfolio encompasses two sections—including the creation of a project plan in response to a given case-study and a term paper submitted individually. The Course Portfolio is worth 3/5 of the final grade, or up to 600 points. In the case of a re-sit exam, the student must retake the complete portfolio with the two sections.

Course teacher(s)
Course coordinator: Mona Anita Kristiansen Olsen
Head of Department: Trude Furunes
Method of work

Required participation (over 80% attendance) in the five live Zoom sessions.

Internet access required. Microphone/headphones/camera required for Zoom sessions.

Online access weekly to complete assignments, lectures, case studies, quizzes, and other course content and engagement in an asynchronous fashion within the week assigned.

Open for
Admission to Single Courses at the Faculty of Social Sciences
Course assessment
The course will be student-evaluated in accordance with the evaluative system of the Faculty of Social Sciences.
Literature
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