Workshop on quality improvement

Wednesday 31 May 2023 08:00-12:00,
Universitetet i Stavanger.

CIAM invites member companies and alumni from the master's program in Industrial Asset Management to participate in a workshop on quality improvement.

Published Updated on
Logo CIAM - Cluster for Industrial Asset Management

CIAM is involved in the Edu4QI project together with the Polytechnic University of Gdansk. The aim is to develop a course in quality improvement (10 credits).

The intention is that such a course, when completed, can be used in master's studies, and can be completed in modules or as a complete course for companies. Some of the modules have been developed by CIAM and some by the Polytechnic University of Gdansk. The final version of the course will be available in autumn 2023.

We have a preliminary prototype ready, and want to test it. It will be in a compact version over two days and the participants will receive a course certificate. Participation is covered by the project since this is a test of course content and method.

The course contains the following modules. Each module is estimated at approximately 20 hours per module with lectures and assignments, but this will be a compact edition. We will place the most emphasis on the modules that are considered most relevant to the course participants, but will visit all modules.

  • Module 1: Fundamentals of organization management. Quality and quality management basic terms and definitions. Quality infrastructure
  • Module 2: Methods of planning, controlling and improving processes
  • Module 3: System and process approach in production, services and the public sector
  • Module 4: Concepts of quality and productivity management – TQM, Lean Management, Six Sigma, Agile
  • Module 5: Human Resources Management – Motivation – Teamwork
  • Module 6: Sustainable development. Industry and Quality 4.0 
  • Module 7: Risk and safety management
  • Module 8: Legal aspects of quality. Conformity assessment. Quality costs. Work in quality departments
  • Module 9: Normative management systems. Quality, Environment, Safety
  • Module 10: Business Excellence. Models of excellence

The course material is in English, and lectures will be in English if any of the lecturers or participants need it.

We expect that modules 1, 2, 5, 6 and 7 will be lectured on 25 May, then the participants will make a short presentation about relevance in their own company which will be presented on 31 May. Modules 3, 4, 8, 9 and 10 are lectured on 31 May.

Course dates 25 May and 31 May. Both days are from 08.00 to 12.00. Lunch is included.

Binding registration here by 15th of May 2023.