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Corporate Social Responsibility in service organizations - a leadership perspective BHO308

The course addresses the topic of Corporate Social Responsibility (CSR) considered from a leadership perspective. The primary objective of the CSR course is to create knowledge and stimulate awareness about the CSR phenomenon, as a basis for making decisions about, and incorporating CSR in the very fabric of a contemporary business.

Course description for study year 2021-2022





Vekting (SP)


Semester undervisningsstart


Antall semestre






Tilbys av

Faculty of Social Sciences, Norwegian School of Hotel Management

Learning outcome


  • Understand central aspects of CSR and have knowledge about the role of leadership in implementing and sustaining CSR in a corporation
  • Understand the role of organizations (organizational theories) in promoting socially responsible activities and operations
  • Be knowledgeable about an organization's different stakeholders (stakeholder theories) and about the interaction between organizations and stakeholders (stakeholder management)


  • Be able to analyze ethical dilemmas related to an organization's working and relation to the society
  • Be able to analyze central challenges related to CSR and apply strategic tools to promote CSR in an organization
  • Be able to develop suitable CSR strategies for an organization
  • Be able to apply theories of CSR to identify, analyze and propose solutions to ethical, social and environmental issues
  • Be able to communicate to various stakeholders about ethical, social and environmental issues related to an organization's working in society

General competence:

  • Have insight in central concepts, theories and models of corporate social responsibility in order to identify and propose reasonable solutions to ethical, social and environmental issues
  • Be able to reflect critically on how individual and organizational choices of theoretical perspectives can influence how ethical dilemmas are handled

The course aims to create knowledge and stimulate awareness about CSR from a management perspective, as a basis for making decisions about, and developing, CSR in a business. The course will provide basic knowledge about the concept of corporate social responsibility (CSR), developments and current perspectives of CSR, as well as central theories and models within the field.  

Key words - leadership perspective:

  • Strategy
  • Responsibility
  • Ethical perspectives
Required prerequisite knowledge
Eksamen / vurdering
Vurderingsform Vekting Varighet Karakter Hjelpemiddel
Home-exam 1/1 1 Weeks A - F

Coursework requirements
Mandatory activity

Oral presentation on given topic individually or in group  - 10-15 min

The project should be presented in class by all members of the group during one of the lectures. The oral presentation is required to be admitted to the home exam.

Course teacher(s)
Course coordinator: Lukasz Andrzej Derdowski
Method of work
Beside lectures, the students should work with, discuss and present relevant cases and news stories in groups and in plenum. Parts of the lectures that focus on CSR management models will be held in seminar form where discussion in class is emphasized. Lectures, guest lectures and presentations will be in English.
Open for
Hotel Management - Bachelor's Degree Programme Tourism Management - Bachelor's Degree Programme
Course assessment
The course will be student-evaluated in accordance with the evaluative system of the Faculty of Social Sciences.
The syllabus can be found in Leganto