This course is about research into service design and how scientific research methods are employed in order to design service business products.
In the course we will investigate the principles of service design processes, types of service designs, and forces/drivers - like e.g. attention to global warming and globalization and criteria for evaluation.
Thereafter we will explore the use of scientific methods that can support service designs.
Course description for study year 2023-2024. Please note that changes may occur.
Active student learning by means of short seminars, case discussions, dialogues, and presentations.
Master students in Service leadership in International business program, master students on incoming exchange and other master students from UiS when vacant places.
There must be an early dialogue between the course coordinator, the student representative and the students. The purpose is feedback from the students for changes and adjustments in the course for the current semester.In addition, a digital course evaluation must be carried out at least every three years. Its purpose is to gather the students experiences with the course.