IT Support

IT Service Desk

E-mail: it-hjelp@uis.no

Phone: +47 51 83 30 00 (line open 09.00-14.30, closed between 11.30-12.00)

Service desk location: Kitty Kiellands building, ground floor. Opening hours: 9.00-14.30

Find us here

Location IT- Servicedesk
IT-regulations (PDF)
About UiS-IT

New Opening Hours for the IT Service Desk

Starting October 1, 2025, the IT Service Desk will adjust its opening hours.

  • Phone: 09:00–14:30 (closed 11:00–11:30)
  • Service Desk (KK House): 09:00–14:30
  • Email: it-hjelp@uis.no – requests will be processed continuously Monday–Friday 08:00–15:30
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New policy for email (Outlook)

All emails in the Deleted Items folder will be automatically removed once they are older than 60 days.

Messages deleted in this way can be restored for up to 14 days.

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